Danaher Corporation Senior Service Engineer_Jinzhou in China
Danaher Company Description
At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.
We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.
Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences.
- To work with other Service Engineer as a proficient CTS team - Poses the technical specialty in some product lines and able to instruct other engineers- work. Also able to complete complicated service calls and service assignments independently - To provide instrument installation, maintenance, modification, repair, checkup and training activities on the customer site, service workshop or exhibitions - To sell service contract and other service products in the area - To provide high quality service to Beckman Coulter users and achieve customer satisfaction and optimal service quality - To provide supports to inter-company groups like attending seminar, user training, sales demo and exhibition - To assist conducting training on his experience products - To maintain his own tools, carried service parts and technical information in good conditions - To fill-in and submit the field service reports, expense report, trip report and work report timely - To answer customer inquiries
- Serves as a resource for work unit - Keeps projects or critical tasks moving when delays or problems occur, referring more complex issues to supervisor for resolution - Gathers and shares accurate and complete information/ideas within the work unit using courtesy, tact and correct grammar - Communicates effectively by reading, understanding and creating simple memos and messages - Understands measures of own work quality and connection to work unit-s objectives and goals - Learns the steps in the department-s business process and can trace connection from department to the company customer - Builds solid working relationships that enhance collaboration and cooperation with others - Aware of and utilizes other team members- areas of expertise - Uses understanding of the customer-s needs to identify and suggest ideas or enhancements - With supervisor approval, seeks ways to increase customer satisfaction - Excellent English skills in speaking, reading and writing
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Organization: Beckman Coulter - Diagnostics
Job Function: Customer Support
Primary Location: Asia Pacific-China-China
Req ID: BEC010332