Microsoft Corporation Specialty Store Mgr in Suzhou, China

Our Product Advisors serve as friendly and insightful primary points of contact for our customers - and the Microsoft brand ambassadors. The relationships they build with our customers by matching their needs with the right solutions earn the trust of customers and co-workers alike. Product Advisors are part of an engaged, passionate team that loves selling! SKILLS/ABILITIES PREFERRED: - Detail-oriented with excellent communication skills in both English and Mandarin - Passion for and familiarity with Microsoft products and technology - Superior customer service/people rapport-building skills, both 1:1 and in a group environment - Problem-solving and presentation skills, and the ability to multi-task - Prior experience selling technology or other consumer products - Thrive in a fast-paced, dynamic, public facing environment - Team player and ability to get along with others - College degree and/or equivalent work experience BASIC QUALIFICATIONS - 1 year previous retail sales, hospitality, or high-level customer service experience BENEFITS OF WORKING IN MICROSOFT RETAIL Microsoft values different life experiences and viewpoints. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. Our workforce reflects the growing diversity of our communities and the global marketplace. In Microsoft Retail, we will invest in your learning and development, while encouraging you to make the most of your Microsoft Retail Career. So if you have an aptitude for learning and acquiring skills, a passion for people and technology - we want to hear from you! Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.