Agilent Technologies, Inc. Service Program Manager in Shanghai, China
Agilent is looking for a qualified individual, who has a passion for Program Management & Service Business Development, to join the industry leading service team as a project manager in Customer Service Organization (CSO). We need a self-motivated and driven individual to work in our fast growing Agilent CrossLab Group (ACG) service team (CSO) in East of China. As a project manager, he/she will directly report to G. China CrossLab business development manager and has a primary focus on high impact and global/country projects. This is an excellent opportunity for someone to gain valuable business experience working with WW and country managers.
Ownership of CrossLab service business, especially Enterprise service business development in East of China.
Lead key business projects to meet overall project objectives and goals. Provide ongoing projects analysis and improvement initiatives.
Track key project results to ensure desired financial and customer benefits are achieved
Coordinate and collaborate with other internal organizations, functions and customers as needed
Independently assess the business case and associated business issues to drive the optimal solution and project approach
Leads/participates the timely and effective management of projects typically driven by new products, policies & procedures, organizational changes at a country and or region level.
BS/MS degree in Analytical Chemistry or Pharmaceutical. Priority for candidates who have Business and/or Finance background.
5 years customer service operational, Project or Program Management experience. Good knowledge in customer service business, including service products buildup, commercialization and promotion
Proven ability to assess complex business problems and convert into solutions. Good knowledge and experience of program and project leading and execution. Financial data analytical capability is an add-on.
Ability to communicate effectively across different levels of management & geographies
Honest, trustworthy and teamwork.
Fluent in English & Chinese, and good communication & presentation skill.
Date Posted: 19/Mar/18
Job Title: Service Program Manager
Business: Agilent CrossLab Group
Job Category: Support / Service
Job Sub-Category: Program/Project Management
Region: Asia Pacific
Country or Area: China
Shift: Day Job
Job Type: Experienced
Travel Required: Yes, 50% of the Time
Duration (Temp Positions Only): Not applicable
HR Country Location: China
HR Town/City Location: Shanghai