Caterpillar, Inc. Payroll Processing Specialist in Jiangsu, China

Payroll Processing Specialist


JOB PURPOSE: To execute various payroll processes andensure accurate processing of Payroll data.Serve as a subject matter expert in one or more specialized areas ofpayroll.


Annual Payroll Expense:$4,300,000,000 (2015)

Checks Processed Annually:1,100,000

Employees Serviced:36,000

Business Units Serviced:40

TotalOperating Expenses:$1,400,000


  • Mainly responsible for one or more complex, specialized areas of payroll, and has ability to administer multiple roles of varying complexity. Fully understands Caterpillar HR and pay practices.Acts as the Subject Matter Expert on business changes that impact that area of payroll. Consults with HR organizations on questions and requested changes.Proposes and implements business process changes when required due to company policies, labor agreements, and legislative/tax requirements.

  • Responsible for on-site HR services covering on-boarding, separation, employee relations consultation and providing operational support on HR policies and procedures.

  • Analyze and investigate recurring problems in their area of expertise.Recommends solutions and partners with internal and external business partners to implement the corrections.Coordinate system changes with the Payroll Development Analyst, HRIT, and GIS.Provide training and documentation of process changes to peers and internal partners.

  • Provide second level support to employee questions routed through the HR Service Center – Americas (HRSCA); Investigate and analyze these questions which tend to be more complex as the HRSCA did not have basic documentation for resolution.

  • Spends significant amount of time participating on cross-functional teams to develop and document payroll process improvements related to grief resolution, efficiency of paycheck delivery, efficiency of payroll processing, and Sarbanes-Oxley compliance. Will be able to coordinate and assist with internal and external audits.

  • Independently resolves issues of varying complexity by following departmental guidelines or applying a solution that worked in the past. Can change different parts of the standard approach to serve customers best, but cannot add or delete procedures without approval. Works under general supervision. Follows established procedures. Work is reviewed for soundness of judgment and overall adequacy and accuracy.


BACKGROUND/EXPERIENCE: The position requires the ability to maintain confidentiality in dealing with Payroll payments and salary information, a 2-year college or university degree or 2-3 years of equivalent experience, and good decision making skills and judgment aptitude. Excellent customer service skills, strong analytical & organizational skills, the ability to function independently, excellent communication skills, and the ability to address customer inquiries, providing a thorough explanation of Payroll Processes and Procedures with quick resolutions are generally required. Knowledge of Caterpillar pay practices and advanced PeopleSoft / payroll system experience are highly desired.

Job Human Resources

Primary Location China-Jiangsu-Wuxi

Unposting Date: Apr 11, 2018, 10:59:00 AM

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.

Req ID: 180002FZ