CommScope, Inc. Engineer, Field Application in Beijing, China
Duties and Responsibilities:
Work closely with sales and marketing to provide pre-sale application engineering support in order to provide additional value our customers. This will include travel to customer facilities with sales and marketing personnel when additional technical expertise is required.
Support the roll out of new products with external presentations focused on the technical differentiation aspects of the product and associated value proposition.
Create, enhance, and deliver solutions presentations for end-user customers and Consultants geared toward enhancing sales of CommScope’s product lines through discussions of current systems technologies. Contribute new material back to the larger technical community for broader use. Understand technologies of major competitors providing feedback to product management on competitive activities and guidance to field sales and marketing on effective competitive positioning for CommScope solutions.
Provide application engineering support to Regional/Global customer base and inside/outside sales personnel by answering technical questions concerning cable performance, applications, and electrical/mechanical characteristics. Act as liaison between Regional/global customers and manufacturing/engineering by forwarding customer technical requests and coordinating communication and follow-up with customers on results of requests.
Attend meetings and report on industry standards activity when required.
Provide feedback to product engineering on current market trends and design features that will improve the marketability of CommScope’s product line. Work closely with engineering, sales and marketing for the design and development of new products with particular focus around application support.
Related experience must consist of applications, field engineering or sales engineering for data communications, cabling infrastructure, fiber optic, and coaxial products.
Candidates must have strong verbal and written communications skills.
Candidates must possess skills in Excel, Word, Power Point and other related software.
Candidates must possess the ability to use hand tools and test equipment.
The Ideal Candidate will have an engineering or technical degree (or equivalent Industry experience) with telecommunications focus and a minimum of 5 years experience with enterprise networking products. The candidate must have detailed knowledge of copper and fiber structured cabling products and relevant standards, and a good understanding of LAN/WAN systems and physical media requirements, including wireless applications. He/she needs to be results focused and be able to work in a dynamic environment in which they will often be called upon to communicate with cross-functional and cross-cultural teams. They must be able to motivate and encourage others.