Dell Account Mgr 2, Inside Sales in Xiamen, China

Account Mgr 2, Inside Sales

Job ID R02646

Date posted 10/10/2017

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

DESCRIPTION:

GENERAL SUMMARY

Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.

· Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.

· Works persistently to gain new accounts and/or identify opportunities in account territory.

· Involvement in outside sales lead with Inside Sales support.

· Effectively articulates the value proposition associated with Dell’s products and services.

· Recommends business solutions considering customer needs and Dell interests.

· Builds relationships with customers based on knowledge of Dell’s technology, products, services.

· Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.

· Leverages cross-functional resources to achieve results/meet customer needs.

职位简述:

通过电话,或是电子邮件,面向特定的用户群体,销售戴尔的产品与服务。并且创造良好的客户体验。

工作职责

:

· 负责通过接听,或者主动外呼电话,维护并提升客户关系与戴尔的市场份额,开拓新客户。

· 通过独立主导销售,或者与外部销售/渠道合作伙伴配合,执行戴尔公司的市场战略与销售目标。

· 持续开发新客户,并且在现有客户群体中发掘商机;

· 与外部销售团队相配合,并且提供相应的支持。

· 有效向客户传达戴尔产品与服务的优势与价值。

· 向客户推荐既满足实际的需求,也符合戴尔利润要求的销售方案。

· 熟练掌握戴尔的技术,产品与服务的知识,与客户建立稳固合作关系。

· 保持对行业趋势的关注,了解客户所受影响及动态,帮助客户应对新的挑战。

· 协调,运用公司内部各各职能部门的资源,达到销售业绩,满足客户需求。

QUALIFICATION:

Qualification:

· Above 2 years of relevant experience in account sales. College degree or above.

· Basic knowledge of IT industry and products. Selling experience in IT industry is a plus.

· Proficiency in English reading and writing, can handle basic conversations.

· Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.

· Proactive. Ability to establish and accelerate forward motion toward desired sales objective.

Dell offers:

· Opportunity to work with a strong brand at one of the world's largest IT solutions providers

· Dynamic, challenging, international work environment

· Exciting internal career opportunities

· Competitive compensation

· An individual professional development plan

· Formal and informal training

戴尔为您提供

:

· 加入到一家全球知名IT解决方案提供商的机会

· 充满活力与挑战,国际化的工作环境

· 充分的内部职业发展机会

· 富有竞争力的薪酬

· 个人职业发展计划

· 种类繁多的培训项目

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Job ID

R02646