Citi Reconciliation Specialist in Shanghai, China

  • Primary Location: China,Shanghai,Shanghai

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17056279

Description

  • Responsible for daily/weekly/monthly reconciliation of ICG/GCG/Internal accounts of various products (Loan, Credit Card, ATM/CDM etc.) assigned by the team-head

  • Follow up/Escalate with responsible business units on outstanding breaks according to internal procedure

  • Respond to customer enquiries in a timely and professional manner

  • Report SLA and/or other risk control breaches to the team-head for timely investigation and escalation

  • Strictly follow SOPs in daily/weekly/monthly reconciliation

  • Participate in self-paced online training or organized classroom training to up-scale one's technical skills

  • Adhere to Citi Code of Conduct and information security policies

Qualifications

  • Bachelor’s degree preferably in accounting or mathematics

  • Previous work experiences in account reconciliation, Finance, Operations in a financial institution preferred

  • Fluent English, both oral and in writing

  • Fluent in use of MS Office applications

  • Service oriented with a distinct team-work attitude and ability to attend to details at work

  • A fast and self-motivated learner, able to work under pressure and with least supervision

  • High Integrity

  • Planning and Organizing

  • Communication/Interpersonal Skills

  • Managing Client Relations - Not fully necessary but would be advantageous

  • Self-Motivated/Results-orientated

  • Strong team working ability.

  • Project Management - Not fully necessary but would be advantageous

  • Leadership/Staff Management - Not fully necessary but would be advantageous