Autodesk Pipeline Engineer, Shotgun in Shanghai, China
Shotgun Street Team Pipeline Engineer - China
The Street Team is Shotgun s presence on the ground, interacting with clients to solve problems and working internally with cross-departmental teams to guide the development of the software. As a member, you will interface with high-profile Film, Animation, VFX, and Games clients to understand their challenges, help solve their problems, and advocate for their needs.
Our Pipeline Engineers possess the problem-solving skills and debugging aptitude to help our clients keep Shotgun running and highly tuned. Part consulting, part support and client care, part marketing and product research, this role is multi-faceted and requires unique experience and skills.
Technical Expert solving the most challenging Shotgun problems
Learn the Shotgun tech stack to unblock any client
Support the local install and upgrade process as a technical point of contact
Work with the entire Street Team to promote Client Health and Happiness on a daily basis - onsite and using online meetings, Slack, Email, Wiki, phone - whatever you need to get the job done
Balance your time, proactively engaging Clients and reactively responding to issues as they arise
Client Advocate providing input on Product Development both at the sprint-level and the larger Roadmap-level
Track issues and make recommendations to improve internal workflows
Support the growth of the client base by interfacing with Clients, and leveraging the Street Team, the Platform Team, Sales and Marketing
Bilingual in Mandarin and English
5 Years of Production Experience with a focus on Pipeline development
Shotgun knowledge and application on a Film, VFX, Animation, or Games Production
Experience with the Shotgun Python API
Excellent interpersonal, communication, and presentation skills
Self-motivated and ability to self-manage
Able to accommodate occasional domestic and/or international travel
College degree or equivalent work experience
Involvement in Industry Groups/Events (Siggraph, VES, etc.)
Autodesk helps people imagine, design and create a better world. Everyonefrom design professionals, engineers and architects to digital artists, students and hobbyistsuses Autodesk software to unlock their creativity and solve important challenges. For more information and open positions visit autodesk.com/careers, @autodeskers, or facebook.com/autodeskcareers. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants without regard to race, gender, disability, veteran status or other protected category.
Title: Pipeline Engineer, Shotgun
Requisition ID: 17WD23689