Medtronic CRHF_Clinical Specialist_HZ in Hangzhou, China
Hangzhou, Zhejiang, China
Aug 03, 2017
- MAIN JOB DUTIES/RESPONSIBILITIES
Work within and actively promote Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.
Represent Medtronic during surgeries, implants and follow-ups in hospitals.
Demonstrate expertise and provide consultancy services in all aspects of implant and troubleshooting techniques if required.
Provide on call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc. on evenings and weekends.
Fully master knowledge regarding pacing, Medtronic programs, products and services and competitive products.
Provide support with technical investigations and clinical trials collection in assigned institutions. Ensures completion of necessary documentation.
Complete service report timely.
Monitor technical performance of dealer to ensure required quality.
Educate and train technicians of hospital and dealer on matters.
Good communication and interpersonal skills.
Customer oriented: Deliver strong clinical consultancy and support.
Good team player.
Self-motivated and positive.
Outgoing and friendly: Enthusiastic, energetic.
“Wiling- to- do” attitude.
Ability to quickly master advanced technology by training or self-study.
Willingness to share and coach the technicians of hospitals, dealer.
JOB QUALIFICATION AND REQUIREMENTS
Experience in sales admin support or personal admin support job.
Experience in maintaining strong working relationships with team.
Preferred Industry Experience: Medical Device / Pharmaceutical.
1+ years relevant experience with multinational company.
College degree above, Major in English Administration.
Fluent English both in oral and written.
Good PC skills.
Strong interpersonal skill.