Dell Manager 1, Inside Sales in Guangzhou, China

Manager 1, Inside Sales

Job ID R12921

Date posted 10/10/2017

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.


Role Overview

Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.

Role Responsibilities:

  1. Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.

  2. Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.

  3. Works persistently to gain new accounts and/or identify opportunities in account territory.

  4. Involvement in outside sales lead with Inside Sales support.

  5. Effectively articulates the value proposition associated with Dell’s products and services.

  6. Recommends business solutions considering customer needs and Dell interests.

  7. Builds relationships with customers based on knowledge of Dell’s technology, products, services.

  8. Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.

  9. Leverages cross-functional resources to achieve results/meet customer needs.


  1. 2+ years of relevant experience in account sales. College degree or above.

  2. Basic knowledge of IT industry and products.

  3. Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.

  4. Ability to establish and accelerate forward motion toward desired sales objective.

  5. Good in English reading and writing.

  6. Fluent in Cantonese


  1. Selling experience in IT industry

  2. Call center sales experience

Dell offers:

  1. Opportunity to work with a strong brand at one of the world's largest IT solutions providers

  2. Dynamic, challenging, international work environment

  3. Exciting internal career opportunities

  4. Competitive compensation

  5. An individual professional development plan

  6. Formal and informal training

Job ID