Dell Account Mgr 3, Inside Sales in Guangzhou (Canton), China

Role Overview :

Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.

Role Responsibilities:

  1. Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.

  2. Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.

  3. Works persistently to gain new accounts and/or identify opportunities in account territory.

  4. Involvement in outside sales lead with Inside Sales support.

  5. Effectively articulates the value proposition associated with Dell’s products and services.

  6. Recommends business solutions considering customer needs and Dell interests.

  7. Builds relationships with customers based on knowledge of Dell’s technology, products, services.

  8. Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.

  9. Leverages cross-functional resources to achieve results/meet customer needs.


  10. 2 years of relevant experience in account sales. College degree or above.

  11. Basic knowledge of IT industry and products.

  12. Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.

  13. Ability to establish and accelerate forward motion toward desired sales objective.

  14. Good in English reading and writing.

  15. Fluent in Cantonese


  16. Selling experience in IT industry

  17. Call center sales experience

    Dell offers:

  18. Opportunity to work with a strong brand at one of the world's largest IT solutions providers

  19. Dynamic, challenging, international work environment

  20. Exciting internal career opportunities

  21. Competitive compensation

  22. An individual professional development plan

  23. Formal and informal training

Job: *Inside Sales Acct Mgr

Organization: *Commercial

Title: Account Mgr 3, Inside Sales

Location: AP-CN-Guangdong-Guangzhou (Canton)

Requisition ID: 17000MTO