IBM HR Delivery Manager - Japanese in DALIAN, China

Responsible for all client-related tasks inclusive the achievement of high client satisfaction. They are the main interface to the external client and are responsible for service delivery as contracted in the Service Level Agreements (SLAs) and that the SLAs are achieved within agreed budget and schedules. They are responsible as people managers to manage employees delivering the client service, including their development and availability. They maintain awareness of contracted service levels, plans and outlooks, and are the primary interface for all planning matters related to the client contract.

  • Advise on HR Policy & Procedures

  • Apply Business Environment & Process Knowledge

  • Apply Consulting Methodologies

  • Apply IBM Management System Knowledge

  • Apply Knowledge of Existing HR Solutions

  • Apply Knowledge of Major Competitive Trends

  • Manage Deployment of HR Solution Components

  • Manage Financial Objectives

  • Use Re-engineering Process

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.