Oracle Engineered Systems - BDA - Senior Support Engineer(Japanese Speaking) in Dalian, China

Engineered Systems - BDA - Senior Support Engineer(Japanese Speaking)

Preferred Qualifications

Engineered Systems - BDA - Senior Support Engineer(Japanese Speaking)


  • Bachelor’s Degree inInformation Technology or Computer Science or equivalent work experience.

  • Troubleshoot and resolvesimple to highly complex technical issues related to HadoopAdministration, HDFS, Apache Hadoop, Map Reduce, RDBMS & relatedtechnologies such as Hive, Impala, NoSQL, Data Replication techniques,etc.

  • UNIX administrativeexperience, Linux and Solaris (shell scripting a plus).

  • Experience in multi-tierarchitecture environment required.

  • Fundamentalunderstanding of computer networking, systems, and database technologies.

  • Ability to speakconfidently and communicate clearly with customer.

  • Excellent verbal andwritten English language communications skills.

  • Candidates must behighly motivated, must have initiative, team-oriented, and able to meetthe aggressive schedules required in a fast moving environment.


  • 4-7 Years of experiencein any one of the below is preferred:

  • Design / Development /Administration of Big Data Applications or Hadooptechnologies.

  • Working experience usingRDBMS, NoSQL, Oracle R, Map Reduce Model, OracleLoader and DataReplication techniques.

  • Working experience usingHDFS, Cloudera’s Distribution including Apache Hadoop (CDH).

  • Experience with Hadoopand related technologies (examples- Pig, Hive,Impala, Scoop, Sparks, Fume,Oozie, FLume etc).

  • Administer, configure,monitor, patch, update, upgrade, deploy, provision Hadoop CDH

  • Knowledge of Networkingprotocols (TCP/IP)

  • Basic Operating Systemand Hardware knowledge

  • Knowledge of scriptinglanguages (e.g.: shell scripting)

  • Understanding of thesoftware development lifecycle.

Detailed Description and Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

Job: Support

Location: CN-CN,China-Dalian

Job Type: Regular Employee Hire

Organization: Oracle