Dell Advisor, Project/Prog Mgmt in DALIAN, China

To provide project management support for regional accounts based out of Korea and ensure the smooth operations of existing as well as new projects. Work as part of the account team to assure effective policies, procedures and contacts are defined, engaged and documented to support the Korean OEM Solutions Sales Team. Act as subject matter expert and resource on all operational processes, concerns and questions. Drive process definition and documentation for all operational processes needed to support Korea Accounts Team. Liaise globally with US and EMEA teams to assure consistent messaging and capabilities across all regions.

Responsibilities:

  • Define, document and implement operational support programs to assure efficient and effective operations of Korea accounts.

  • Identify and drive Sales and Business Operations end-to-end process set-up, documentation and engagement models to support the Korea global accounts.

  • Drive and facilitate training for sales and cross-functional sales support teams to assure consistent, clear messaging and availability of training materials and resources

  • Drive customer solution transitions from Dell's APJ assuring same quality, product and solution in Dell's US & EMEA factory

  • Identify key leaders and contacts in cross-functional sales support areas (business operations, factory, trade compliance, procurement, supply demand, etc.), liaise with these contacts by evangelizing and educating them on OSG and OEM requirements. Gain "go-to" contacts in each organization and define engagement strategies

  • Drive and participate with global & regional counterparts to assure global capabilities and customer offerings

6-8 years of relevant work experience.

At least 2 years of strong program / project management experience

Advanced or above Korea English and fluent Mandarin

PMP Certification preferred

Industry experience is a plus

Organization: Commercial Sales and Enterprise Solutions

Title: Advisor, Project/Prog Mgmt

Location: AP-CN-Liaoning-Dalian

Requisition ID: 17000X12