Red Hat Sales Account Manager - Learning Services in Beijing, China

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Training team is looking for a motivated and experienced Sales Account Manager to join us in Beijing, China. In this role, you will help us sell our training and certification offerings across the north of China. You’ll directly sell to customers, serve as an overlay for field sales in our named accounts, and work with the training distribution network to grow Red Hat’s business. As a Sales Account Manager, you’ll need to have creative and strategic planning skills to define systems and processes that will successfully carry our training services to market. You'll have the opportunity to establish relationships with customers across the region and increase Red Hat’s revenue.

Primary job responsibilities

  • Sell training offerings and services to enterprise and corporate customers in China

  • Create and sustain strategic customer relationships, especially in the enterprise, federal, and public sectors

  • Identify and generate new training opportunities from existing leads and customer base

  • Develop and define the training selling best practices

  • Meet assigned sales quotas, grow and renew existing customer relationships, and acquire new business

  • Manage forecasts, close deals, record sales activity, and track customer data using company standard customer relationship management (CRM) tools like Salesforce.com (SFDC)

  • Send proposals and quotes of specific solutions to gain new customers and upsell existing accounts

  • Create and roll out marketing initiatives in China to promote existing or new learning offerings

  • Build, maintain, and foster the relationship with existing and new channel partners

Required skills

  • Demonstrated success in a similar technology or software sales support position (outside, inside, or telesales) with a proven record of achieving your goals

  • Understanding of the complete sales cycle management from prospecting to closing

  • Positive outlook and clear focus on delivering high-quality service to our customers

  • Ability to build long-term relationships with customers through trust and credibility

  • Excellent time management and organizational skills

  • Excellent communication skills, especially on the phone and in person

  • Good communication skills in English

  • Demonstrated success and a good understanding of compliance issues with federal agencies and the public sector is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 58739

Department Alliance or Partner Sales

Location CN-Beijing

Posting date 8/11/2017

Remote base ..