Hilton Reservation Clerk 预订文员 - Waldorf Astoria Beijing in Beijing, China

This position is concerned with the accurate recording/processing of reservations and the maximization of room sales through proactive selling techniques.

What will it be like to work for this Hilton Worldwide Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?

  • Maximization of room sales and revenue for the availability and rate control ensure a high level of product knowledge of the hotel and the local area.

  • Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel. Liaise and follow up with support departments.

Develop and maintain a high level of communication with all major sources of business and advise the Groups/Reservations Manager of feedback where necessary.

What are we looking for?

Looking for a Hotel Management Graduate with adequate experience in Reservations and related softwares, who is good in communications and Computer Skills.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.

Numerous landmark hotels around the world

More hotels in construction

Offering world-class spas

Gorgeous golfing destinations

Job: Guest Services/Operations

Title: Reservation Clerk 预订文员 - Waldorf Astoria Beijing

Location: null

Requisition ID: BUS013K1

EOE/AA/Disabled/Veterans